About Us


Charles "Carlos" Torres of Torres Law Firm, PLLC, in Knoxville

Charles “Carlos” Torres

Charles “Carlos” Torres is a bilingual attorney, Spanish and English, practicing mainly personal injury, immigration, and general litigation. Mr. Torres has been licensed to practice law since 1990. Mr. Torres graduated Cum Laude, from the University of Memphis with a B.S.E.T. in Architectural Technology and in 1990 graduated from the University of Memphis Law School with his JD degree.

Mr. Torres first practiced for three years with the Federal Government as an Estate and Gift Tax attorney. Wanting to do more litigation, Mr. Torres left government practice and went to practice with Terry Woods, Esq., and formed Woods & Torres, PC, doing personal injury, immigration, and real estate litigation.

After three years, Charles “Carlos” Torres went on his own at Law Office of Charles “Carlos” Torres, sharpening his skills in litigation, personal injury and immigration. Mr. Torres finally established the Torres Law Firm, PLLC in 2012. The firm practices mainly in personal injury, immigration, and general litigation. Charles “Carlos” Torres has been or is a member of the American Immigration Lawyers Association, Knoxville Bar Association, and the Tennessee Bar Association. Charles “Carlos” Torres is licensed and admitted to practice in all Tennessee Courts, all Immigration Courts, U.S. District Court for the Eastern District of Tennessee, U.S Court of Appeals for the Sixth Circuit, and the U.S. Tax Court. Mr Torres is also a Tennessee Rule 31 Civil Mediator.

A Statement from Mr. Torres
I take deep interest and passion in every case handled by my office and staff. I want all clients to succeed in the green card process and I want all of my plaintiff clients to receive the compensation they deserve in their personal injury cases. It takes hours and hours of dedication to each case. In my spare time, I speak to churches, give free consultations, and volunteer my time in youth sports. I am a bilingual attorney born in a US military family and spent numerous years in my birth place of Puerto Rico.

Megan AustinMegan Austin  of Torres Law Firm, PLLC, in Knoxville

Megan Austin is an Immigration Attorney with Torres Law Firm, PLLC. At Torres Law Firm, Megan specializes in most Immigration Court cases. She primarily focuses on Asylum, U-visas, cancellation of removal, and waivers.

She graduated from UT College of Law in May 2019, and has been with the firm since May 2017. Prior to law school, she was a Peace Corps Volunteer serving 27 months in Togo, West Africa in 2014-2016. She has a Bachelor’s Degree from Furman University in Spanish Language and Literature with a concentration in Poverty Studies.

In Knoxville, Megan has worked with Great Schools Partnership and the Latino Student Success Coalition. Megan speaks Spanish and French and has enjoyed working with the immigrant population since middle school. When she’s not working, Megan teaches Zumba, dog sits, and plays in a bocce league.

Rodolfo Urquieta Cortes  of Torres Law Firm, PLLC, in Knoxville

Rodolfo Urquieta Cortes

Rodolfo Urquieta Cortes earned his Juris Doctorate degree from Lincoln Memorial University Duncan School of Law and has been licensed to practice law in Tennessee since 2019. After joining Torres Law Firm, PLLC, Rodolfo’s main areas of practice have been criminal defense, personal injury, workers compensation, and immigration.

As a proud Mexican-American who was born in Saltillo, Coahuila and raised in Hamblen County, Tennessee, Rodolfo uses his fluent Spanish and decades of living in Appalachia to connect with clients from a variety of backgrounds.

Before becoming an attorney, Rodolfo earned a Bachelor’s degree in English Literature from the University of Tennessee in 2014 and coached youth soccer.

When he is not in court or busy at the office, Rodolfo enjoys spending time with his girlfriend and their two dogs, Tony and Sophie. He loves his family, Liverpool Football Club, movies, and writing music.

Rodolfo is a member of the Knoxville Bar Association and is licensed to practice in all courts in Tennessee.


Melba Dolias

Melba Dolias was born in Nicaragua, but immigrated to Costa Rica when she was really young. She is a bilingual, Spanish and English, Legal Assistant and Office Manager at Torres Law Firm, PLLC. Melba has been working at Torres Law Firm, PLLC, since 2013, handling mostly immigration cases including visa processing, U visas, DACA, adjustment of status, and all other immigration applications. She has a degree in Commercial Secretary at Technologic Institute in Costa Rica and has attended several immigration seminars sponsored by the American Immigration Lawyers Association.

A Statement from Ms. Dolias
I have many beautiful things to say about Costa Rica, where I was raised and educated. Costa Rica is also where my sweet daughter was born and where I also met and married my husband who is an American Italian. I moved with my daughter from Costa Rica to New Jersey in 2005. We have been in Tennessee since 2009. Mr. Torres did my US citizenship paperwork.

Ana María Rodríguez Magos

Ana María Rodríguez Magos, attended the Autonomous University of Mexico with a degree in Journalism. She studied and practiced in the beautiful and historic State of Querétaro; she was a reporter for the local newspaper: “Noticias de la Mañana.” She interviewed many famous personalities including the renowned singer, José José, Roció Dúrcal. She also worked with the radio station “Canal 98” she hosted two programs: “Cotorreando” and “Turisteando”. In Queretaro, she also worked in the Secretary of Tourism for 8 years. Starting as a tour guide, she was promoted to assistant to the Director of Communications of the Secretary of Tourism and the Director of Tourism Culture.

She moved to the United States in 2007 where she married her husband who is an Engineer. She worked for the Mexican Consulate in Atlanta for over 8 years where she became friends with many diplomats and officers. In 2016, she moved to Knoxville and in 2018, she became part of the Torres Law Firm PLLC family, where she is an immigration legal assistant.

She loves learning, helping people, and movies. Ana Maria has enjoyed her work with Torres Law Firm. She loves the family atmosphere among her colleagues. She feels proud and satisfied to be part of this group and the work we do.

Patricia Lumpkin

Patricia Lumpkin is originally from Bogota, Colombia. She graduated from the Technologic University where she earned degrees in Languages English – French based in the Economy, and Commercial Secretary.

She has been in Tennessee since 2012. She has been a Bilingual English/Spanish Interpreter to medical offices, schools, and community groups in Knoxville and surrounding areas since 2013. She has spent several years working in commercial administrative and customer service areas.

I am excited to help my Latino community working with Torres Law Firm, PLLC as Office Assistant since I joined this great Firm and group in 2019.